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Telco

Videos & Podcasts 13 min read

The next big thing for CSP Network Monitoring - Autonomous Remediation

Documents 1 min read

Report: The Business Value of AI in Zero-Touch Network Monitoring

This new AI in Zero-Touch Network Monitoring survey report uncovers the motivations, challenges, and business value of investing in AI-based network monitoring and automation.
Webinars 1 min read

Webinar: The Road to Zero Touch Networks: Why Start Now?

In this webinar, hear how three of the world’s leading telcos, Telefónica, Vodafone, and Deutsche Telekom, with their combined subscriber base of close to 700 million, are tackling the road to zero touch networks.
Documents 1 min read

Hybrid Fiber Coaxial (HFC) Network Monitoring

Documents 1 min read

Build or Buy? The Telecom Executive’s Guide to AI-based Network Monitoring

As CSPs realize the benefits they can achieve from AI-based network monitoring they are faced with the immediate question: build our own system — or buy one? We outline the benefits and drawbacks of each approach, providing both the calculations and conceptual considerations you need to weigh in order to achieve the right decision for your organization.
Webinars 1 min read

Lessons Learned from T-Mobile Netherlands' Road to Zero Touch Network

In this webinar, T-Mobile’s CTIO, Dr. Kim Larsen discusses with Chief Data Scientist Ira Cohen, his experience in implementing the steps towards a zero touch network.
Customer Experience monitoring
Videos & Podcasts 18 min read

Webinar: Learn How to Automate Your Customer Experience Monitoring with Umbrella

What is customer experience monitoring? Why is it so difficult? Dive into this webinar with Customer Success Engineer, Steven Kirkpatrick, to better understand what it means to effectively monitor your user’s experience from start to finish.
Telecom AI
Videos & Podcasts 13 min read

Webinar: Learn How Leading Telcos Use Umbrella to Autonomously Monitor their OSS and BSS

Telcos are under tremendous pressure to reduce churn and increase ARPU. Break free from manual tracking and time-consuming root cause analysis: Umbrella’s AI-driven monitoring is dynamic and adaptive enough to easily accommodate all your network complexities. Customer Success Specialist Daniel Tub shows how leading telcos use Umbrella to autonomously monitor their OSS and BSS.
Customer health
Videos & Podcasts 12 min read

Webinar: Monitoring Customer Health & Engagement

This webinar gives a behind-the-scenes look at how Umbrella uses its own product to monitor its customers’ health and engagement. More than 60% of tickets handled by Umbrella’s support team are generated from monitoring alerts that notify us about real-time changes in our customer’s data rate and data usage. This immediacy allows our customer support team to take a proactive approach, as we often find issues before customers do.