Download the full case study to find out how Umbrella helps Outfit7 to easily identify any potential app performance areas, and ensure a smooth gaming experience.

What is customer experience monitoring? Why is it so difficult? Dive into this webinar with Customer Success Engineer, Steven Kirkpatrick, to better understand what it means to effectively monitor your user’s experience from start to finish.

This webinar gives a behind-the-scenes look at how Umbrella uses its own product to monitor its customers’ health and engagement. More than 60% of tickets handled by Umbrella’s support team are generated from monitoring alerts that notify us about real-time changes in our customer’s data rate and data usage. This immediacy allows our customer support team to take a proactive approach, as we often find issues before customers do.

This is the story of a frustrated data scientist at a gaming company, who spent his days frequently checking dashboards, hoping nothing would go wrong. Then, he found Umbrella.

See how Umbrella has changed how gaming companies like King and Outfit7 detect, diagnose and address abnormalities.

“Even with our massive dataflow, Umbrella has proven it can seamlessly correlate data across millions of real-time streaming metrics - alerting us immediately so we can react instantly.”

Gaming giant King, the creators of "Candy Crush" and "Farm Heroes", share ways in which Umbrella's AI analytics is helping them catch service disruptions and outages much earlier. In addition to discussing how to shorten TTD, this panel of experts shares a tool for estimating the cost of downtime at your company.

Find out how Umbrella’s business incident detection system automatically alerts the mobile gaming company to any changes in their business data streams.