Videos & Podcasts
0 min read
Proactive Payment Monitoring for Puma
To protect revenue and reduce lost sales, global ecommerce companies like Puma rely on Umbrella's autonomous payment monitoring solution. Learn how Puma uses Umbrella to monitor and detect payment issues across 45 global ecommerce sites.
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Videos & Podcasts
18 min read
Webinar: Learn How to Automate Your Customer Experience Monitoring with Umbrella
What is customer experience monitoring? Why is it so difficult? Dive into this webinar with Customer Success Engineer, Steven Kirkpatrick, to better understand what it means to effectively monitor your user’s experience from start to finish.
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Videos & Podcasts
12 min read
Webinar: Monitoring Customer Health & Engagement
This webinar gives a behind-the-scenes look at how Umbrella uses its own product to monitor its customers’ health and engagement. More than 60% of tickets handled by Umbrella’s support team are generated from monitoring alerts that notify us about real-time changes in our customer’s data rate and data usage. This immediacy allows our customer support team to take a proactive approach, as we often find issues before customers do.
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Videos & Podcasts
2 min read
Umbrella for Partner Monitoring: Monitor Third-Party Tools At Scale
Learn how you can scale the way you monitor and analyze third-party tools and systems to find and fix mission-critical issues immediately.
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Videos & Podcasts
2 min read
Umbrella for eCommerce: Catching Revenue Leaks and Hidden Opportunities In Real Time
Umbrella is a proactive way to run your eCommerce business, used by the world’s leading data-driven companies.
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Videos & Podcasts
39 min read
Webinar: Autonomous Analytics in the Real World - Give Your Data a Voice
See how Foursquare used Umbrella to shift from a manual, reactive process to automated, proactive application services management.
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Videos & Podcasts
13 min read
Webinar: Monitoring Your Partner Ecosystem with AI
Our customer success team offers a brief introduction to machine learning anomaly detection for monitoring your partner networks and affiliate programs. In addition to actual customer alerts, we show the ROI they've seen with early incident detection.
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