Retail

FILTERS

Retail

Webinars 4 min read

Intelligent Payment Operations

Payment monitoring
Videos & Podcasts 0 min read

Proactive Payment Monitoring for Puma

To protect revenue and reduce lost sales, global ecommerce companies like Puma rely on Umbrella's autonomous payment monitoring solution. Learn how Puma uses Umbrella to monitor and detect payment issues across 45 global ecommerce sites.
Documents 1 min read

A Payment Operations Maturity Guide

Customer Experience monitoring
Videos & Podcasts 18 min read

Webinar: Learn How to Automate Your Customer Experience Monitoring with Umbrella

What is customer experience monitoring? Why is it so difficult? Dive into this webinar with Customer Success Engineer, Steven Kirkpatrick, to better understand what it means to effectively monitor your user’s experience from start to finish.
Customer health
Videos & Podcasts 12 min read

Webinar: Monitoring Customer Health & Engagement

This webinar gives a behind-the-scenes look at how Umbrella uses its own product to monitor its customers’ health and engagement. More than 60% of tickets handled by Umbrella’s support team are generated from monitoring alerts that notify us about real-time changes in our customer’s data rate and data usage. This immediacy allows our customer support team to take a proactive approach, as we often find issues before customers do.
Videos & Podcasts 2 min read

Umbrella for Partner Monitoring: Monitor Third-Party Tools At Scale

Learn how you can scale the way you monitor and analyze third-party tools and systems to find and fix mission-critical issues immediately.
anodot gaming demo
Videos & Podcasts 2 min read

Umbrella for eCommerce: Catching Revenue Leaks and Hidden Opportunities In Real Time

Umbrella is a proactive way to run your eCommerce business, used by the world’s leading data-driven companies.
Umbrella Main Image
Videos & Podcasts 39 min read

Webinar: Autonomous Analytics in the Real World - Give Your Data a Voice

See how Foursquare used Umbrella to shift from a manual, reactive process to automated, proactive application services management.
Videos & Podcasts 13 min read

Webinar: Monitoring Your Partner Ecosystem with AI

Our customer success team offers a brief introduction to machine learning anomaly detection for monitoring your partner networks and affiliate programs. In addition to actual customer alerts, we show the ROI they've seen with early incident detection.